By selecting an Aga, you don’t buy an appliance, you acquire a lifestyle. You join a passionate group of people who appreciate performance, quality and style. Aga is committed to fueling that passion with the continued satisfaction of our customers. We welcome your questions and feedback.
Phone
Customer Care Line
For customer service, comments, technical and warranty questions, please call 1877 650 5775 toll-free.
Parts
Website
For exploded views and part listings of the Legacy, please visit the following website at:
Password: serviceteamus1
- First time users will also be prompted to install the required software to view the various drawings.
Follow the instructions as indicated (1 time step only).
- At the homepage, locate the search box at bottom, left of page.
Type in the first four digits of the serial numbers and press "Go".
- Continue clicking the appropriate model information until you come to the "Spare Parts Manual" or "Parts List".
Hint: Always look in the descriptions for the first four numbers of the serial number in brackets.
- Example of Descriptions:
» AGA LEGACY 90 ("36") DF/NG PH CREAM (7508) (Issue No. 11)
» RANGEMASTER » TOLEDO 110 XT » DUAL FUEL NAT GAS » TOLEDO XT DF/NG CHAMPGNE PORT HOLE (7631) (Issue No. 15)
For exploded views and part listings of the Cookers and 6:4's, please visit the following website at:
- Click on the word "AGA" which will take you to the next screen layer.
- Find the appropriated unit (6:4-Six-Four Series, Companion, Hotplate etc.) and click.
- Continue selecting the appropriate model information until you come to the "Spare Parts Manual" or "Parts List".
- For the two or four oven cooker click on the appropriate fuel type first.
- In next screen: "GE" = 4 Oven, "GC" = 2 oven
- For the three oven cooker: Click "GC3"
- Regarding the 6:4: You will be required to select DC6 or DC6 (FFD)
- FFD = "Flame Failure Devise", this is the newer and current model sold.
For further assistance, please contact our parts department at: 1 877-650-5775, ext # 2428.
Email
Mail
Aga-Heartland
1050 Fountain Street North
Cambridge, ON N3H 4R7
Technical Service
Aga appoints only highly qualified service agents to care for your Aga. Our nationwide network provides repair work, maintenance and warranty service. To locate your nearest authorized Aga service agent, please click the Find a Servicer link to the left.
In the event your Aga should require warranty service, please contact the dealer from whom it was purchased or phone our Technical Assistance Line above.
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